Frequently Asked Questions

Answers to the questions Shopify merchants ask us most before installing TasteQ.

Who is TasteQ built for?

TasteQ is built for Shopify-based DTC brands that want to improve product discovery, conversion, and basket size without building their own recommendation system. It's especially relevant for growing, product-rich catalogs where shoppers have many options to explore including categories such as F&B, beauty, personal care, and wellness.

Where do recommendations appear on my store?

TasteQ can bring personalized product discovery into key shopping moments across your storefront, including supported homepage, product-page, and cart experiences. Your recommendations are designed to feel like a natural part of the shopping experience.

What data does TasteQ use, and is it safe on Shopify?

TasteQ uses product information and supported shopper signals in real-time to power product discovery and personalization. It is designed to make recommendations without depending solely on a large historical customer dataset. Shopify shows the permissions an app requests before installation, so your team can review its access before connecting TasteQ.

How do I install TasteQ?

Install TasteQ directly from the Shopify App Store and connect it to your store, no custom coding required. And you don’t have to figure it out on your own. Our team provides 1-on-1 onboarding support to help you get set up, even if you don’t have a technical team or coding experience.

How does pricing work?

TasteQ uses simple usage-based pricing, so you only pay based on the number of TasteQ-driven clicks your store receives each month. Your first 100 clicks are free, and pricing scales with usage after that. There’s no monthly base fee, so you can get started at $0/month and pay as shoppers engage with TasteQ.

How does TasteQ protect personal information and keep data secure?

TasteQ is built to work within Shopify’s privacy and security requirements. Shopify apps don't have access to protected customer data by default, and access to sensitive customer fields requires additional permissions and Shopify review.
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TasteQ minimizes the personal information it handles, and data used by our service is anonymized where applicable and encrypted to help protect it from unauthorized access. This means merchants can use TasteQ to improve product discovery without directly providing unnecessary sensitive customer information.

Still have questions?

Our team is happy to help you!

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